How long does shipping take?
Orders are processed in 1–3 business days and most arrive within 3–8 business days.

Where do you ship?
We ship to the 50 US states and Washington, DC only.

Can I return an item?
If your item arrives damaged, defective, wrong or missing, we replace or refund it. We do not accept change-of-mind returns, so please check the size chart.

How do I measure my pet?
Measure around the neck and the widest part of the chest with a soft tape, then compare with the size chart on the product page.